Why You Should Hire Service Staff for your Wedding Day

Collective Concepts Service Team

Planning a wedding has almost countless factors to consider, so why not take some of the pressure off by employing dedicated service staff to set-up and pack-down the venue, assist with styling, greet and seat guests, and provide food and beverage services.

Regardless of how meticulously you have planned it, the day of your wedding will be a whirlwind.  There are some things that require your attention, while some things are better left to the service team you have employed. Service staff will generally work under the instruction of your wedding planner or coordinator, and together will ensure a guest focused, front of house service that guarantees an exceptional experience for you and your loved ones.

Below, we have listed just a few reasons why you should hire experienced service staff for your wedding day:

Check what your venue provides

When you are selecting your venue, make sure you look into exactly what they provide in regards to set up, pack down, bar and service staff. Some venues may offer full service: chefs, wait staff, bar staff, kitchen hands, set up, pack down and cleaning staff, etc., while others may offer a partial service or venue dry hire only and it could be up to you to employ some or all of your your own catering and service staff. Trust us, you don’t want to find out venue pack down isn’t included a week before only to be left cleaning up from your wedding once all the guests have left!

Tip: Some venues require that you work with selected suppliers of any nature – these preferred lists often include catering and beverage service companies. It is good to ask for the preferred supplier list early on in the enquiry process, so you can consider and obtain pricing for elements not included in your hire before you confirm the venue. No one likes unexpected costs!

Know your budget & your style

Your budget and personal preference will determine the style of wedding you are planning and therefore the number, roles and experience of staff you will need at your wedding. For example: if you are on a tight budget you may choose to set your venue up with your bridal party the day prior (if your venue allows this) rather than hiring staff to do this for you, a food truck style menu will likely not require your wait staff to be trained in fine dining table service, however if you are serving signature cocktails, heading the bar up with an experienced mixologist will be a good idea. Talk to your wedding planner, venue manager and other suppliers early on to get an idea of expected wage costs and the key times that having extra sets of hands will be advantageous to you.

Tip: Paying your service staff (at least) the living wage rather than the minimum wage will ensure you have access to a higher calibre of staff that are happier in their profession and will be more likely to go the extra mile for you.

It will help you relax

Hiring a trained and experienced team will not only take a load off your mind, but will also lessen the work load. They have set and packed down venues many times before so know how to make the best of the allowed time and experienced bar and service staff are there to help; they are experts at ensuring glasses are full, plates are cleared, the venue is kept tidy throughout, and will ensure you don’t have to lift a finger. Enjoying your big day should be your number one priority, let the professionals take care of you and your guests so you can sit back and soak up every second of one of the most anticipated days of your lives.

Take care of your guests experience

A further reason to employ a competent service team for your wedding is to take care of your guests from the moment they arrive to the moment the leave They are part of creating the overall ambience on your wedding day – ever heard the saying ‘People will always remember the way you make them feel’?. Professional bar and service staff are trained to host your guests and do so in an expert manner. You have a lot to do on your wedding day – greeting and entertaining your guests being one of them. Your expert service team will ensure guests are well catered for throughout the day so you can have photos taken together and chat and mingle without having to check on the catering or beverages, wonder why your guest’s glass hasn’t been filled for over an hour or explain the ingredients in the canapes.

Check of you need to employ a licensed duty manager

Depending on the licensing requirements of the venue, you may need to employ a licensed duty manager who holds a Managers Certificate to manage the sale and/or supply of alcohol throughout your wedding. Alongside making looking after the necessary legislative requirements they will also be an experienced head to lead the beverage and catering service staff, making this important part of your day run smoothly.


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